Are you a trainer? If so, you are likely to already recognize this truism. Changes in knowledge come pretty conveniently. Changes in ability take a small even more initiative. But let’s face it—transforming attitudes occasionally feels difficult.

You are watching: Which of the following differences is similar to the difference between emotions and attitudes?

In his book The Conditions of Learning, instructional designer Robert Gagne identified mindset as “a psychological state that predisposes a learner to pick to behave actually in a specific way.” As expert breakthrough companies, we regularly watch our job as gathering the facts for our presentations and also developing activities that aid to reinpressure finding out. However before, one of our a lot of vital tasks, and one that isn’t always so straightforward, is to take into consideration difference.

By distinction, I expect the differed experiences of your audience and the array of motivations that relocate them toward change. I also expect the perspectives that could store them in the very same area emotionally that they were in once they walked right into the training. This is just one more way to say hardly ever is the problem the problem. Instead, the problem for most participants is their attitude about the content.


Attitudes Are Shaped by Feelings and Emotions

Our emotional state has actually a lot to execute through our psychological state, and this all ties right into perspective. Kind of prefer as soon as you go shopping and you’re reasoning, “I’m just doing my due diligence to keep my home in order.” You have a list of certain items, or perhaps simply one item, you’re going to buy. And then you find yourself leaving via a lot more than you initially intfinished to purchase. Why does this happen?

This phenomenon may be pertained to the fact that we sometimes purchase with our feelings. Notice I didn’t say, “purchase via our eactivities.” There’s a factor for that. While eactivities and feelings are associated, tright here are unique distinctions.

Emotions vs Feelings

Eactivities are part of our hard wiring—our instinctive nature. They are cues for just how to respond to a certain experience or stimuli. For instance, when someone catches us off guard—say, by coming up behind us and slapping us robustly on our back—we could be startled. Almany instantly, we process this experience and also label it as fear. Chances are we currently have actually a set-sequence of fear-based reactions.

Feelings, on the other hand, are the schema or psychological associations we assign to emovements based on our individual histories. You rotate and watch that the ago slapper is your brother-in-law, and also your are afraid response fades amethod (you prefer your brother-in-law!). Or you realize the person that has just startled you is a complete stranger who is currently shouting expletives at you, and also your are afraid response rises.


Let’s look at an additional example. How do you feel about clowns? Most human being are not afrassist of clowns. Tright here is no innate hazard in being around clowns. In truth, a lot of clowns are fun and also provide a happy association for human being. However, a traumatizing experience with a clvery own deserve to last some world a life time. Those world are afraid of clowns.

So—ago to shopping through our feelings. In the same method that we attribute feelings to clowns, we job feelings onto services, products and also brands. This have the right to prompt us to make a purchase we can not actually need. The interpretation behind our positive feelings about a brand also might be a payoff for us emotionally.

I’m a instance in point. I am an avid purchaser of Tide through Bleach laundry detergent. I don’t recognize if this brand also is the extremely best for washing apparel. I carry out know both my grandmom and also mother purchased this brand also in the time of my childhood. To this day, the fragrance of Tide-washed apparel filling my house on Saturday mornings brings earlier positive and also acquainted feelings.

This type of endure is recognized as brand attachment. In some situations, people spend to the point of compulsion in an effort to temporarily diminish unpleasant feelings, and then relocation them with pleasurable associations and feelings. My perspective around the Tide brand is deeply linked to its area in my childhood. Although my partner has actually tried to acquire us to purchase other brands, it’s probably never going to occur unless I undergo a pretty transformative intervention!

We Bring Our Feelings to Our Work—and also to Trainings

In my work-related as a trainer, I have actually observed similar deep-rooted connections—not to laundry products, but to sexual health subjects. I have watched topics provoke a variety of emotions and feelings which could lead to some people shutting down, others speaking up in assistance, and still others becoming argumentative. One point is for sure—feelings deserve to act as a gatekeeper to more, or less, learning and enlightenment.


I’m specifically interested in mindsets that are aligned via a professional commitment to support people living via HIV. A few of these perspectives get practically global acceptance—treat PLWHIV through respect, facilitate accessibility to services, assist people understand also the benefits of treatment. But I’ve additionally checked out perspectives that can divide a room deeply.

I think this is the consequence of our connectedness to ideas—our brand also loyalty, as it were—around what safety and hazard suppose in the HIV community. Even when presented through facts and ideas that would ordinarily obstacle a set of inspecific beliefs or knowledge, our feelings deserve to undeliberately be a barrier to our expansion and empathy.

In one certain training, I was doing a compelled choice activity through members of the HIV/AIDS workpressure. I asked whether they agreed or disagreed through a sexually energetic HIV-positive person that chooses not to share their HIV status via partners before engaging in sex. This question completely divided the room.

Now, if I were doing this task via a more basic audience, I could understand the individual feelings that come up. Choice is vital, being safe might be a value people host, and also on some level, we want to think that everyone has actually our best interests at heart.

But HIV organization carriers are various. The conventional is greater and even more difficult because of the nature of the work. Our project is to occupational through civilization at danger of acquiring HIV and those who are presently living via HIV. This suggests that while we combat information and also actions that promote hazard, we are also meant to understand also the potential risks a customer could face in disclosing an HIV status.

A client could be rejected and/or harmed by a partner. A client can also suffer discrimination or public disdain if the indevelopment is shared. Disclosure pressures a perchild with HIV to talk around a subject they could desire to set aside for the moment—that desires to talk about illness prior to having sex? And the latest science—even the CDC—tells us that when HIV is treated and the viral pack is undetectable, the virus is untransmittable. For many type of PLWHIV, their sexual task does not pose an HIV threat to others.

Navigating Emovements and Feelings

So how does one deal with the inner resistance that could aincrease as a result of such conflicts? The answer is to check out mindsets.

Anecdotally, I have actually heard hundreds of civilization in the HIV/AIDS workforce talk about just how this conflict effects their capacity to carry out non-judgpsychological company to sexually energetic world living with HIV. This is a bigger concern than it might seem on the surchallenge. As educators, once we watch an perspective present up as disruption to the circulation of finding out, we are literally just looking at the tip of the iceberg.


The “Anger Iceberg” illustprices this well.

The top of the iceberg represents the conflict—the thing that provides a perboy upset or annoyed. Below the surconfront, what we cannot see are the motivations to maintain a details watch point or exhilittle a certain habits. In our brief time with our training audiences, if we are able to determine what’s below the surchallenge, we can respond via reliable devices. We acunderstanding the validity of our participants’ feelings, which helps disarm their resistance, and then we market alternate perspectives.

This process can be defined as providing safety and security and difficulty.


Trainings wright here attitudes are driving pressures can be powerful. They are likewise occasions that call for some finding out roughly cultural humility. The state of an individual’s social humility and competence can be deeply rooted in their perspectives toward a group. It takes recurring self-accountability to change perspectives to a location wright here our bias isn’t completing to be appropriate, and rather our rational selves are invested in being well and also doing our jobs efficiently.

Cultivating productive perspectives entails inviting your audience to get involved in self critique and testimonial. Usually, the goal of training is to support the occupational of professionals or students in brand-new discovering, inevitably geared towards making a difference in actions and/or intentions. This can require a disruption of old habits, consisting of the ways one might have historically thought around a team, behavior or institution.

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Supporting perspective transition implies we must initially identify what the attitude is, then explore miscellaneous motivations that have the right to challenge current logic. In Part 2 of this write-up, I’ll share some specific activities and resources that have the right to move this procedure alengthy in a training.

Michael Everett, MHS, is a Project Director at He can be reached at michael.everett