Founded in the early 2000s, Redbox Automated Retail LLC is an Amerideserve to and also Canadian rental company offering movies at their designated kiosks, using on-demand streaming, and also Free Live TV.

You are watching: Can you return redbox movies to any redbox location

Compared to their competitors, Redbox has a ‘return anywhere’ policy allowing customers to rerevolve their rentals to any Redbox kiosk, regardless of what kiosk the rental was originally picked up from.

Given that some customers are not pleased with the business, it is not surprising that they would like to learn more about the remoney plan and also process.

If you are one of them, review on to learn what we have actually uncovered out about Redbox refunds.

What Is Redbox’s Refund Policy?


Since Redbox is not transparent about its remoney plan, it is hard to tell in what cases the firm is willing to give refunds.

The Redbox Transaction Terms and also Conditions state that if you rent or purchase a defective on-demand also content, you deserve to obtain a refund of the rental or purchase price if a replacement with a non-defective content is uneasily accessible.

As for the rental or purchase of items at a Redbox kiosk, the very same Terms state that in the event of renting a defective item, you have the right to get a replacement of the very same or lesser value, though Terms of Use state you will be eligible for a refund if such replacement is not obtainable.

The Terms of Use likewise state that Redbox’s complete licapability for any kind of losses or dameras will not exceed $10 or the amount you were charged, whichever is lesser.

How To Get a Remoney From Redbox on My Own?

As the Redbox remoney research procedure is not clear, you have to contact their Customer Support via:

Phone at 1.866.REDBOX3 (1.866.733.2693)

Can You Research a Refund Via

Yes / No







Yes (Live chat)


When you call Customer Service, make sure to explain in detail what the issue is. For example, the DVD you rented is scratched and also unplayable, or you have actually been overcharged for items you reverted.

Make certain to provide details such as:

BarcodesRental/purchase time stampsKiosk location

Note that requesting a remoney does not guarantee you will get one also if you are apshowed. For even more details, check the Usual Issues With Redbox section listed below.

If you want to cancel a Redbox reservation, follow this web page.

What Is the Time Window To Research a Redbox Refund?

According to their FAQ page, Redbox does not remoney charges older than 90 days.

How Long Will It Take To Receive My Redbox Refund?

If a remoney is granted, it takes about 5 to seven company days for the refund to be earlier in customer’s accounts, depending upon their financial college.

Usual Issues With Redbox

According to resources such as Consumer Affairs or the Better Firm Bureau, Redbox customers report miscellaneous problems, the most prevalent being:

Poor customer serviceExcess charges as a result of the machine’s faientice to sdeserve to returned itemsDefective DVDs or on-demand also streaming issuesFailure to pay out refunds

Poor Customer Service

Many type of customers comsimple around customer representatives not being willing to cooperate, denying customers their rights, and also hanging up on them once they firmly insist on speaking to the manager.

Even if they decide to connect through a customer complaining around the company, state of the rental or purchase, or overcharges, it is not a guarantee that the customers will obtain a refund.

Excess Charges Due to Machine’s Faitempt To Scan Returned Items

One of the most common difficulties is customers being overcharged for overdue rentals despite returning items within the shortest return home window. It happens because Redbox machines fail to scan the items, and also the company instantly charges for each added day until the mistake is rectified.

Defective DVDs and On-Demand also Streaming Issues

It is prevalent that items spread from Redbox machines are scratched or otherwise defected, or that on-demand streaming experiences disruptions, leading to customers’ incapability to usage the content they rented or purchased.

Faiattract To Pay Out Refunds

Even if the company agrees to provide you a remoney, they tfinish to expand paying it out.

Repursuit a Redbox Refund With


In case you want to spare yourself the trouble of contacting Customer Service and also requesting a refund on your very own, you have the right to delegate the task to

Our application has automated all the procedures to make handling solutions such as Redbox go seamlessly and without uncrucial tension.

Open in your internet browser and take the following steps:

Click Get Protected under Chargeearlier InstantlyGet in the details about your bank and the Redbox item you are requesting a remoney forConfirm your request via a signature

Once the virtual assistant has received your research, we will certainly contact your financial college and dispute the Redbox charge. To strengthen your case, we will certainly forward you the appropriate MasterCard and VISA codes and also regulations. We can additionally call Redbox and also research a refund on your behalf.

Get Rid of the Redbox Promotional Emails

If you are having trouble through too much promotional or spam emails from Redbox, we have the right to aid you reduced their flow to your inbox.

The Spam Collector use has actually been designed to prevent unwanted emails from flooding our clients’ inboxes and also exposing them to possibly harmful content.

Headaches Over Redbox? No Worries With

In case Redbox is giving you a hard time and denying your customer rights, you might have to approach the issue even more seriously and also take legal activity. has been honored through the Louis M. Brown Award for Legal Access by the American Bar Association. The world’s first robot lawyer deserve to help you assert your legal rights by filing a tiny clintends lawsuit against Redbox.

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